Privacy Policy

Crafty Tyme wants you to be able to shop with confidence on MyCraftyParty.co.uk, which is why we take your privacy and personal information very seriously. We respect your privacy and are committed to protecting your personal data and only using it in the ways described below.

Purpose of this Privacy Notice

This Privacy Notice explains how Crafty Tyme collects and processes your personal data, including data you may provide when you:

  • Create an account
  • Sign up to emails or catalogues
  • Purchase a product or service
  • Enter a competition
  • Complete a survey
  • Submit a review

This website is not intended for children, and we do not knowingly collect data from children.

Your use of this Website is also governed by our Terms and Conditions. Please ensure you have read and understood them alongside this Privacy Notice.

Controller

The controller of your personal data is:

Crafty Tyme Ltd
Company number: 12463547
Registered address: Unit A, 82 James Carter Road, Mildenhall, Suffolk, IP28 7DE, United Kingdom

If you have any questions about this Privacy Notice or how your data is used, you can contact us here.

Use of your personal data

When you register or use this Website, we may collect the following information:

  • Name, date of birth, gender
  • Email address and phone number
  • Billing and delivery address
  • Payment information (we do not store full card details or PayPal login details)
  • Messages you send to us (email, website, post, social media)
  • Cookies and usage data
  • Call recordings (for training and quality purposes)
  • Feedback and reviews
  • IP address, login data, browser type, and device information
  • Marketing and communication preferences

How we use your data

To provide products and services

We use your data to process orders, take payment, and arrange delivery using third-party couriers.

To improve your experience

We analyse browsing and purchasing behaviour to improve our website, personalise your experience, and tailor offers.

Analytics

We use data for statistical analysis to understand customer behaviour and improve services.

Communication

We may contact you about your order, service updates, feedback requests, or customer service queries.

Marketing

We may send marketing communications by email, SMS, post, or online advertising where permitted. You can opt out at any time.

Third-party services

We may share your data with trusted third parties who help us operate our business, including:

  • IT service providers
  • Payment processors
  • Delivery and courier companies
  • Manufacturers and wholesalers
  • Fraud prevention services
  • Marketing and advertising partners

We only share data where necessary to provide our services.

Disclosure of your data

We do not sell your personal data.

We may share it only as described above or where required by law.

Marketing preferences

You can opt out of marketing at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly
  • Updating your account preferences

Cookies

Information about cookies used on this Website can be found in our Cookie Policy.

Policy updates

This Privacy Notice was last updated in April 2026. We may update it from time to time, so please review it regularly.